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| Company:: |
Ocwen Financial Solutions Pvt Ltd |
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| Position:: |
Associate |
Experience |
0-1 yrs |
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Location |
Bengaluru/Bangalore |
Education |
B.A - Any Specialization,B.Arch - Architecture,B.B.A - Management,B.Com - Commerce,B.Pharma - Pharma |
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JobPosted Date |
23-07-2009 |
Functional Area |
Customer Care |
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| Company Profile |
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Ocwen Financial Corporation (NYSE:OCN) is a diversified financial services holding company with headquarters in West Palm Beach, Florida, and a presence in Canada, China, Germany, India, Japan and Taiwan. Ocwen Financial Corporation is engaged in a variety of businesses related to residential and commercial mortgage servicing, real estate asset management, asset recovery, global outsourcing and the marketing and sales of technology solutions to third parties. Ocwen Financial Corporation is a global leader in customer service excellence as a result of our company-wide commitment to quality, integrity and accountability.
The technology arm of Ocwen is responsible for the design, development, testing, release and support of a suite of software products which run the operations of the company. Besides, these applications also support the core business operations of a host of other major players in the mortgage banking industry. These products are either #1 or #2 in their respective
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| Job Description |
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Review the requirement details, eligibility criteria and walk-in with your resume to our indiranagar office between 11-00AM to 5-00PM on 23rd and 24th July.
Venue: #3/1, 2nd Floor, Salarpuria Adonis, Binnamangala bus stop, old Madras road, Indiranagar, Bangalore - 560038.
Shift: Only Night Shift
This position reports directly to the Senior Manager REO Sales and maintains responsibility for the following:
?Support the REO properties sales process for assigned regions in the United States ? including accurately updating property listing information for the asset in the appropriate Multiple Listing Service, assisting in creating marketing materials, coordinating buyer tours, notifying buyers or buyers agents that their offer has been rejected, checking contracts for accuracy and completeness, answering questions about the property.
?Coordinate with internal Ocwen departments to determine signage requirements, lock-box services and maintenance requests
?Interact effectively within Ocwen Senior Management, clients and perspective purchasers
?Answer inbound calls and voice mails from customers, real estate agents, and the general public regarding the management and sale of residential properties
?Responsible for one call resolution for disputes, complaints and concerns
?Monitor multiple e-mail accounts and provide same day response
?Research top priority items by providing detail investigation of complaints and disputes
?Produce written resolutions and/or summaries quickly
?Ability to discern matters that require escalation to Supervisor
?Timely completion of all work assignments and projects
?Responsible for additional duties as assigned, including various special projects
?Maintain strong team alliance, ability to work with co-workers to meet and achieve team and department goals
?Achieve 100% on review and acceptance of real estate sales contract documentation
?Attain same day response on e-mails and voice mails
?Maintain 24 hour response on calls or e-mails left after business hours
?Achieve 100% accuracy on Multiple Listing Service data input
?Ability to perform in a fast-paced, constantly changing environment with accuracy under tight deadlines
?Excellent customer service skills
?Exceptional investigation abilities
?Demonstrated excellence in written and verbal communication
?Strong multi-task expertise, self-discipline, and attention to detail
?Proficiency in data processing, Microsoft Office - including Word, Outlook and Excel
?College preferred, minimum of 1 year responsible work experience necessary
?Knowledge of Real Estate transactions, agency relationships and Real Estate Owned protocols desirable.
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| Candidate Profile |
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Applicant Should be a Graduate.
BA/BCom/BBM/BBA/BHM/BSc
Should have good analytical and Communication skills.
We donot consider BSc Computer Science/BCA/MCA/MBA/BE/BTech
Should be willing to work in complete night shift.
Candidate who have appeared in the last 5 months need to apply again.
Ocwen Financial Solutions Pvt Ltd
Salarpuria Adonis, #3/1, Old Madra Road,
Binnamangala
BANGALORE,Karnataka,India 560038
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| Reference |
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Associate Walkin-23rd and 24th |
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| Contact Detail |
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| Name |
Umesh / Rajatha |
Address |
Ocwen Financial Solutions Pvt Ltd
Salarpuria Adonis, #3/1, Old Madra Road,
Binnamangala BANGALORE,Karnataka,India 560038 |
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| Designation |
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Phone |
91-80-66162023 |
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| E-Mail |
Walk_in |
Website |
http:// |
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