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| Company:: |
WNS Global Services manages |
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| Position:: |
Customer Service Executive - Inbound Voice Process |
Experience |
0-3 yrs |
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Location |
Gurgaon,Delhi |
Education |
Any Graduate - Any Specialization |
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JobPosted Date |
18-08-2009 |
Functional Area |
Customer Care |
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| Company Profile |
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WNS - Trinity Mortgage Services is a business unit of WNS Global Services, ranked No. 1 BPO company by NASSCOM for the 2nd year. At WNS ? Trinity Mortgage Services we are committed to delivering cost-reducing, high-quality process and technology enabled solutions to the Mortgage Banking Industry. Our solutions enable them to reduce their costs of operations while improving the quality and productivity of their services. WNS ? Trinity Mortgage Services enables its clients to extend their current capabilities and build value added services by providing global access to resources and diverse skill sets, including best practices in multiple process and technology domains. For further information, please visit www.trinitybpm.com or www.wnsgs.com |
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| Job Description |
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*Answer inbound calls* Document the calls to ensure all information is captured* *Ensure one time call resolution* *Maintain accuracy of information given and documented* *Adhere to standard operating procedures required by the process* *Attend briefings, trainings/refresher sessions and meetings as required* *Should be able to work in rotational shifts
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| Candidate Profile |
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0-3 years experience is required. |
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| Reference |
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heena_666 |
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