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| Company:: |
TATA Business Support Services Ltd |
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| Position:: |
TATA Business Recruits Freshers |
Experience |
0-1 yrs |
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Location |
Hyderabad / Secunderabad |
Education |
Graduation Not Required |
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JobPosted Date |
16-01-2010 |
Functional Area |
Customer Care |
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| Company Profile |
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Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients.
We cater to multiple industry verticals and provide multi channel service delivery
including voice support in 10 different languages out of our world-class centers at
Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio.
We employ a 5000 strong skilled workforce across the globe that provides 24x7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions. |
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| Job Description |
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Interacting with domestic customers.
. Ability to speak in English,Hindi and any of regional languages
(Kannada/Tamil/ Malayam/ Bengali/Oriya)
Have pleasing telephone etiquettes,Customer focus,
Willingness to learn.
. Work independently without direct or constant supervision.
Shift details: Rotational Shifts
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| Candidate Profile |
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Candidates should be well versed
in English besides excellent command on regional languages.
Required Skills:
? Strong verbal skills
? Ability to provide resolution to customer's queries .
? Ability to work independently without direct or constant supervision.
? Must be able to remain poised, calm and have the ability to
think and respond calmly under pressure.
Languages: Should be able to speak in English,Hindi and any
of regional languages(Kannada/ Tamil/ Malayam/Bengali/Oriya).
. Should be flexible to work in rotational shifts.
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| Contact Detail |
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