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| Company:: |
Dell International Services |
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| Position:: |
Associate/Sr. Associate -(Technical) |
Experience |
0-5 yrs |
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Location |
Bengaluru/Bangalore |
Education |
Any Graduate - Any Specialization |
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JobPosted Date |
27-02-2010 |
Functional Area |
Customer Care |
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| Company Profile |
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Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge. |
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| Job Description |
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* GOOD COMMUNICATION SKILL.
* BASIC HARDWARE AND NETWORKING KNOWLEDGE.
* BE/ BTECH FRESHERS LESS THAN 65% OR ABOVE 65% WITH MIN 1YEAR INTERNATIONAL CALL CENTER EXPERIENCE
* UG WITH MIN 1YEAR INTL CALL CENTER OR MIN 2YRS ANY EXPERIENCE
* NO PG FRESHERS EXCEPT MBA FINANCE
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| Candidate Profile |
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* Supporting UK/ US/ CANADIAN Customers in hardware troubleshooting of Laptops & Desktops.
* Voice Process
* Handling Business requirements
* Designations as per the experience and duration
* Reasonable Compensation as per the market standards
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| Reference |
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Technical Support, Hardware & Networking, Customer Service |
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