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Itekar Group Human Resource Solutions |
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| Position:: |
Technical Support/ Customer Support |
Experience |
0-4 yrs |
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Location |
Bangalore |
Education |
Any Graduate |
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JobPosted Date |
05-03-2010 |
Functional Area |
Customer Care |
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| Company Profile |
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One the MNC Clients with its presence in US,Europe & Asia with worldwide locations |
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| Job Description |
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4 PROCESS
1.Counsumer Tech Support(us process)
sal - fresher-14.5k+ inc+Cabe+caf? Exp - 3lacs
Any graduate - Fresher/Exp
UG-1yr call center Exp
UG - 2yrs exp other domain min 6mths BPO/Callercenter Exp
PG - 1yr Bpo exp
2.EMEA Process(uk Process)24/7 - Shift
0-Any mths of exp
Fresher -14.5k
Exp - 22k
3.Canadian Process (same as 1st process)
sal - fresher-14.5k+ inc+Cabe+caf? Exp - 3lacs
Tech - 80%
Upselling - 20%
No technical round Only 3 rounds
4.ESQ (Entitlement Support Q)
sal - fresher-14.5k+ inc+Cabe+caf? Exp - 3lacs
Semi-tech Process(Inbound)
Upselling 60%
Tech -40%
Semi-tech Process(Inbound)
Shifts - flexible
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| Candidate Profile |
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Excellent Communication Skills, H/W & Technical Knowledge,Night Shift, PickUpDrop Facility, Additional Incentive Package |
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