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| Company:: |
Client of CareerNet Consulting |
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| Position:: |
Technical Support Executive |
Experience |
0-1 yrs |
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Location |
Bangalore and Hyderabad |
Education |
Any |
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JobPosted Date |
10-03-2010 |
Functional Area |
Information Technology |
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| Company Profile |
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About Our Client:
A worldwide information technology company which provides a portfolio of IT services, software, and technology that solves critical problems for clients. The company specializes in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, the company brings together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology. With more than 27,000 employees, the company serves commercial organizations and government agencies throughout the world.
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| Job Description |
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The "Right" Call on Your Technical Support Career!
Build a successful "Technical Support" career with one of the leading information technology company that provides a portfolio of IT services, software, and technology.
Job Description:
The role encompasses inbound issue reception, triage, analysis and resolution of technical issues; documentation of interactions; and collaboration with other internal support teams.
Main duties and responsibilities:
Provide Technical Support and issue resolution services to the Company's vendor teams and/or directly to customers.
Conduct support entitlement verification, case logging and assignment.
Manage the Technical Support email queue to ensure proper routing of incoming issues.
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| Candidate Profile |
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Job Location: Bangalore/Hyderabad
Experience: 0-1 Year
Educational Qualification: 10 + 2+3/Any Graduate/Any PG/ 10+2+Diploma in any stream having basic computer knowledge
Desired Skills: Microsoft Certifications will be an added advantage (MCP/MCDST/MCSE etc.)
Compensation: Industry Best
Selection Process:
Candidate Registration? Online Test? Short listing? Interview? Candidate Selection
Click the link below to register:
http://www.careernet.co.in/ts.html
**CANDIDATE HAS TO REGISTER ONLINE FOR THE SELECTION PROCESS. NO OTHER SOURCE OF APPLICATION WILL BE ACCEPTED*
Kindly forward this mail to your friends if they are looking for similar opportunity!
Got Questions? Contact Us
Email Id: career.hirepro@gmail.com
Phone: 080-66550226
CareerNet Consulting
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| Reference |
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TSEUN01 |
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