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| Company:: |
Era Group |
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| Position:: |
Associate/Sr. Associate -(NonTechnical) |
Experience |
0-1 yrs |
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Location |
Jabalpur, Jaipur, Meerut |
Education |
Any Graduate - Any Specialization,Graduation Not Required PG |
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JobPosted Date |
11-03-2010 |
Functional Area |
Media |
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| Company Profile |
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ERA GROUP is a multi-faceted engineering, construction and services conglomerate, well positioned in the fastest growing segments of the economy viz. construction, infrastructure development, real estate, hospitality & entertainment and pre-engineered buildings.ERA encompasses four entities offering - Era Infra Engineers (India) Ltd (earstwhile known as Era Constructions (I) Limited), Era Landmark (India) Ltd. (earstwhile known as Era Infrastructures (I) Limited) Era E-Zone (India) Ltd. and ERA BUILDING SYSTEMS Limited (earlier knows as Era Metal Building Systems (I) Ltd.) all of which represent a synergistic and futuristic business mix. HQ in New Delhi, under the guidance of its promoter and dedicated human assets of over 1600 employees, Era has developed a distinctive niche and credible presence in the industry. Armed with solid experience and track record, a synergistic business model, strong engineering base, technology driven approach, world class execution & project management capabilities and robust internal systems enables Era to deliver cost-competitive and quality projects at record speed. It also collaborates with the best-in-class to enhance its bandwidth of offerings and increasing its competency in building the India of tomorrow. The underlying philosophy of Era is to be the first choice in their niche area through committed focus on quality, innovation, technology, stakeholder growth and social responsibility. Era has consciously endeavored to build a portfolio of businesses that harmonizes with one another and facilitates the delivery of a comprehensive one point solution, there by making them the preferred partner of choice. |
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| Job Description |
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Upsell higher class tickets/ suggestive selling
Greet the customers well, and offer them friendly and courteous service. To guide customers, and provide them with required information.
Enter customer complaints and other details in the log book, and bring them to Team Leaders notice.
Ensure preparation and maintenance of ticket register, credit card rolls,documents and correspondance related to entertainment tax etc
To ensure safety and upkeep of the cinema
F& B selling and inventory receiving/ Suggestive sellings
Serving customers on seats
Display and arrange snacks an on a FIFO basis.
Take a physical count of food (sandwiches and samosas) when the goods come in, and also at the time of opening and closing the counter.
Record shortages, if any, and get them settled from the vendors. To place an order with the vendors as per requirements
Maintain cleanliness and hygiene in the serving area and shelves
Keywords: Customer service assocites SR. CSA/ TEAM LEADER |
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| Candidate Profile |
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Graduate or 12 th pass pursuing graduation with clear communication skills ands service inclination
Attitude to learn
Dependable
Discipline
Punctual and Regular
Reaction to Criticism |
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| Contact Detail |
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