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| Company:: |
MPhasis Limited |
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| Position:: |
Customer service Officer. |
Experience |
0-2 yrs |
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Location |
Bengaluru/Bangalore |
Education |
Any Graduate - Any Specialization |
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JobPosted Date |
24-02-2009 |
Functional Area |
Customer Care |
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| Company Profile |
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MPhasis Limited. an EDS company
It's about what excites you most..
The passion for innovation?
The thrill of measuring up to the big challenge?
The fascination for an upbeat career growth?
Here is the opportunity
MphasiS is an EDS company that drives talent in creating a global footprint. Talent, passion and the will to excel is the winning combination we seek in delivering world-standard services through technology know-how, domain and process expertise.
MphasiS and EDS come together as one big company to provide integrated solutions involving Infrastructure Technology, Applications & Business Process Outsourcing capabilities. From Manufacturing, Financial services, Healthcare, Communications, Energy, Transportation, Consumer and Retail industries to Governments around the world, our client list features global players. We have over 130,000 employees spread over 64 offices across the globe helping clients increase their competitiveness
We work on a wide range of technologies that include Dot Net, Mainframes, AS/400, Java / J2EE, Testing, Oracle D2K / PLSQL, Pro*C / C, C++ / Unix, BA, ERP / SAP / PEOPLESOFT, DBA, Datawarehousing / COGNOS, BUSINESS OBJECTS / DATASTAGE / MICROSTRATEGY, Web Methods, EAI / Seebeyond / Siebel / Tibco, Open Systems, etc.
A career with MphasiS-EDS means:
Making the most of your special abilities as you contribute, succeed and grow with a dynamic company.
All-round skill enhancement and continuous learning.
Skill and knowledge enhancement on the job.
Transparent Work Environment
At MphasiS, an EDS company, we are committed to creating an environment where every employee feels valued and respected. Read MPhasis Limited. an EDS company Blog
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| Job Description |
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Fresher???s are welcome
Tech resolution ( Would need assist & resolve broad band connection related queries)
Designation: Customer service Officer.
Qualification - Graduates & Undergraduates plus other technical courses, CCNA / networking course/Hardware/Software course.
Salary Range:
Desired Profile: The person should
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??? Typing speed to be 15 t0 20 wpm
??? Possess good communication skills
??? Would need to handle technical calls to trouble shoot accessing internet.
??? Would need to have basic system software & hard ware knowledge
??? Would need to know the different system drivers.
??? Be result oriented & high on initiative
??? Good MS-Office & PC Skills
??? Strong analytical skills
Role:
??? To attend incoming calls through out the shift.
??? Solve all customer queries.
??? To achieve all targets assigned in required time.
Reporting to: AUM/ UM
Career Path: 1. Designation Growth within the Operations and other functions like training, quality, command center etc. |
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| Candidate Profile |
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??? To attend incoming calls through out the shift.
??? Solve all customer queries.
??? To achieve all targets assigned in required time |
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| Reference |
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Tele media Voice |
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| Contact Detail |
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