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| Company:: |
TATA Business Support Services Ltd. |
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| Position:: |
Customer Care Executive |
Experience |
0-1 yrs |
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Location |
Pune |
Education |
Graduation Not Required |
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JobPosted Date |
14-04-2009 |
Functional Area |
Customer Care |
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| Company Profile |
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Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients.
We cater to multiple industry verticals and provide multi channel service delivery
including voice support in 10 different languages out of our world-class centers at
Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio.
We employ a 5000 strong skilled workforce across the globe that provides 24x7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions. |
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| Job Description |
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Outbound telecalling to the customers.
Generating leads for daily sales target.
Achieve sales target. |
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| Candidate Profile |
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? Strong customer focus,
? Highly process and goal oriented
? Ability to quickly and efficiently assimilate the product and process knowledge.
Good communication skills in English, Hindi and any of vernacular languages as Marathi, Tamil, Telugu, Kannada, Bengali, Malyalam. |
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