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CONVERGYS India Services Pvt Ltd |
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| Position:: |
Spanish Quality Evaluator |
Experience |
0-3 yrs |
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Location |
Bengaluru/Bangalore |
Education |
Any Graduate - Any Specialization |
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JobPosted Date |
05-05-2009 |
Functional Area |
Customer Care |
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| Company Profile |
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Convergys Corporation is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 70 countries speaking nearly 35 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.
Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has approximately 74,000 employees in 77 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com |
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| Job Description |
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Job Responsibilities:
Perform call observations of consumer sales & service call centers of the client
Observe about 15-20 calls a day
Observations could comprise of monitoring technical support calls for various lines of Businesses for the Client
Enter monitorings in an application
Ensure that samplings are evenly distributed by coaches |
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| Candidate Profile |
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Any Graduates with experience in Spanish process
Candidates should know to Read , Write & Talk Spanish
Work Exp -0 -2yrs of Experience after graduation |
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| Contact Detail |
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